Support
When contacting us, please include your in-game nickname and how you sign in (Google, email or guest).
Contact us in-game
Send a message from Settings ▸ Contact and the reply arrives in your in-game Mailbox. This is the fastest way.
If you can’t get into the game, write to the address below. We usually reply within 1–2 days.
hkabc7939@gmail.comI paid but didn’t get my item
Fully close and reopen the game. If it’s still missing, send us the order number (starts with GPA.) from your Google Play receipt and your nickname, and we’ll deliver it after checking.
Accounts & new devices
Guest progress lives only on that device. Link it via Settings ▸ Account ▸ Link Google account, then sign in with the same Google account on a new phone or PC to continue.
Delete your account
Delete it right away from Settings ▸ Account ▸ Delete account. If you’ve already uninstalled the game, email us an “account deletion request” with the email you signed in with.